Shipping Info

All the Details You Need

How long does shipping take?

All DuelStars pieces are made fresh for you. Production usually takes 3–7 business days, then shipping depends on your location:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • Worldwide: 10–20 business days

Where do orders ship from?

Your order is shipped from the location closest to you. That means faster delivery and fewer unnecessary miles.

How do I track my order?

As soon as your order ships, you’ll get an email with a tracking link. Use it to follow your package in real time.

Will I need to pay customs fees?

Some countries may charge customs or import duties. These fees are set by your local authorities and aren’t controlled by us. To avoid surprises, check your country’s import rules before ordering.

What if my order doesn’t arrive?

If your package seems delayed:

  • Double-check your shipping confirmation for typos
  • Contact your local post office
  • Ask neighbors — couriers sometimes leave packages nearby

Still no luck? Reach out with your order number and we’ll help you sort it out.

Note: If the wrong address was entered at checkout, we’ll happily remake your items — but shipping costs will be your responsibility.